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Terms and Conditions

Introduction

Welcome to Naqsh Jewelry. By accessing and using our website https://new-diamond.atjew.com/, you agree to comply with the following Terms and Conditions. These terms govern your use of our platform, the services we offer, and your rights as a customer. If you do not agree with any part of these terms, we kindly request you to refrain from using the website.

About Us

Naqsh Jewelry is a Kuwait-based jewelry brand operating exclusively within Kuwait. Our online store offers a carefully curated collection of physical jewelry items designed with elegance and craftsmanship in mind. Our website serves as a digital showroom, allowing users to browse and inquire about our exclusive pieces.

Use of Website

The website is intended for lawful use only and must not be used for any illegal or unauthorized purpose. Users are expected to:

  • Provide accurate and up-to-date personal information when submitting inquiries or placing interest in a product.

  • Refrain from copying, redistributing, or reproducing any content from the site without written consent.

  • Be at least 18 years of age to access or interact with the site independently.

We reserve the right to suspend or terminate access to the website if these conditions are violated.

Product Information

All products listed on our website are physical items available for purchase within Kuwait. While we strive to ensure that all details, descriptions, and images are accurate, slight variations may occur due to photographic lighting or screen settings. The availability of items is subject to change without notice.

Orders and Payment

Currently, our website does not process online payments. All product inquiries are managed manually, and payments are handled in-store or through direct communication once your interest is confirmed. This helps us ensure quality service and personalized assistance.

Shipping & Delivery

As of now, our services are exclusive to customers located within Kuwait. Orders placed via inquiry are processed and delivered directly through our internal team. Shipping terms, delivery schedules, and handover details are shared with the customer individually.

Returns, Refunds & Cancellations

Naqsh Jewelry does not offer returns, refunds, or cancellations once a product has been purchased. Due to the exclusive nature and craftsmanship involved in each jewelry piece, all sales are final. We recommend that customers carefully review their selection before confirming a purchase.

Privacy and Data Collection

We value your privacy and take the protection of your data seriously. When you interact with our website, we may collect the following personal information:

  • Full name

  • Phone number

  • Email address

  • Shipping or physical address

This information is used solely to assist with product inquiries and to communicate with you regarding your orders. We do not share, sell, or distribute your data to third parties, except as required by law or for delivery purposes.

Third-Party Services

While we currently do not accept payments online, we may use third-party platforms for analytics or communication support in the future. Any data handled by these services will be governed by their respective privacy policies.

Intellectual Property

All content on the Naqsh Jewelry website, including logos, product images, text, and designs, is the intellectual property of Naqsh Jewelry. Unauthorized use, copying, or reproduction of any material from this site without permission is strictly prohibited.

Limitation of Liability

Naqsh Jewelry shall not be held liable for any direct, indirect, or incidental damages arising from the use or inability to use our website or services. This includes but is not limited to errors, omissions, delays, or interrupted access.

Governing Law

These Terms and Conditions are governed by the laws of the State of Kuwait. Any disputes arising under these terms shall be subject to the jurisdiction of the courts located in Kuwait.

Contact Information

If you have any questions, concerns, or require assistance, feel free to reach out to us through the following:

  • Call Us Today: +965 92221720

  • Visit Us: Store 129, Ground Floor, Souq Al Kuwait, Mubarakiya, Kuwait City

  • Email Us: naqshjewel@gmail.com